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2021 Reflections: A Roundtable with HR Experts - Shared screen with speaker view
Katie Hayes
21:54
Navigating a pandemic
Cole Jacobs
21:57
Colorado here too!
Debbie Draudt
22:06
In windy Colorado too
Andrea Stutesman
22:10
Burnout has been challenging this year. Working from home has given me more flexibility, but it's also blurred the lines between work and home life. Our team has felt the Zoom fatigue and often makes themselves available after traditional working hours. I do this too. Need help creating boundaries!
Vicki Yang (she/her)
22:12
Longmont, CO - Growing a team/company through so much change/difficulties!
Julie Palmandez
22:20
Here from Yakima, WA (it's trying to snow here, but we've got power). Biggest challenge is dealing with vaccine requirements as a healthcare facility.
Carla Tinsley-Smith
22:22
Calling in from Detroit, MI! Working in-person during the pandemic for some team members.
Alicia Adams
22:36
Joining from Denver & listening to the wind outside. Biggest challenging: burnout among staff due to increased work caused by the pandemic (we work with docs).
Amber Dawson
22:36
Here from New Zealand. Definitely navigating the pandemic
Claudia Cepeda
22:37
From Colombia. Having people going back to the office… even doing it two days a week has been challenging
Valerie Rocquin
22:38
New Orleans - growing team and finding qualified employees
Travis Brunton
22:41
Auckland, New Zealand 👋
Alex Schulte
22:41
Brooklyn, NYC! Hi from team donut 🍩 social loneliness and zoom fatigue are a brutal combo
Rebekah Runyan
22:55
High burnout, employee productivity is down with employees working from home.
JAMILLE HAMLET
23:06
Hello, Jamille here from Northern California
David Nyitray
23:09
michigan here - maintaining team atmosphere in hybrid remote environments
IMELDA GUERRERO
23:09
Livermore , California , biggest challenge isa navigating pandemic RELATED ISSUES, SICK LEAVE
Amanda Neumann
23:19
Hi! Calling in from Jacksonville, FL. Challenge - finding work life balance in the hospitality industry.
Mike Quinn
23:23
Mike from Bloomington, IL - how to secure more digital data than evr
Mike Quinn
23:25
ever
Kaneez Jaffer
23:31
Kaneez from Vaughan Ontario, Canada
Courtney Stratton
23:33
Hey y’all, Courtney from Donut here, if I have to mute my camera for a few mins, it’s because my computer is giving me some Zoom troubles, sorry about that! :)
Julia Meyer LVT
23:59
Hi. Julie from Virginia
Kiristen Bivaud
24:10
Kiristen from SF Bay Area
Andrea Stutesman
24:40
Remote performance reviews have been a struggle this year as well! This was the first time I've given and received feedback fully remote.
Deily Gaviria
24:44
Deily from Colombia too. The big challenge for us is turnover. A lot of competition in tech companies, crazy salaries and benefits!
Spencer Tucci
24:51
BOSTON!
Spencer Tucci
25:06
Hello nice to meet you as well
Lisa Chavez
25:06
Oracle, AZ
Staci Armao
25:12
Staci from California. Definitely burnout. We are navigating so many competing priorities.
Andrea Stutesman
27:16
If you could sum up this year in one emoji… what would it be lol
Cole Jacobs
27:29
Unfortunately, I have to leave early, will we receive a copy of recording?
Laura Saracho, Bonusly (she/her)
27:34
🥴
Andrea Stutesman
27:36
🤯
Laura Saracho, Bonusly (she/her)
27:38
Is my 2021 emoji
Emily Pendse Zeno
27:47
:-/
Katie Hayes
28:03
🤔
Laura Saracho, Bonusly (she/her)
28:04
Yes, Cole! You’ll receive the recording in 24 hours :)
Alicia Adams
28:07
🏃‍♀️
Laura Saracho, Bonusly (she/her)
29:49
1000% - you always “hit the wall” in a marathon
Mark Bailey, Jr.
30:02
Such a great analogy.
Laura Saracho, Bonusly (she/her)
30:03
Precisely mile 20 - maybe equivalent to October??
Lisa Chavez
31:47
I like that - Work Hard & Be Nice to People
Andrea Stutesman
32:12
So true Julie! Companies are having to get creative to attract top talent.
Mark Bailey, Jr.
32:58
Working WAY more
Spencer Tucci
33:01
Working WAY more
Spencer Tucci
33:12
Whoa, jinx
Laura Saracho, Bonusly (she/her)
33:20
How many hours are you both working per day?
Kiristen Bivaud
33:22
++ to Cornell on the expectations around work and life
Vanessa I Kahn
33:32
Vanessa from the Bonusly team here! 👋 If you’re curious about the cost of employee turnover, we’ve got a blog post you might be interested in: https://blog.bonus.ly/cost-of-employee-turnover
Alex Schulte
34:05
The tone of the work is also different! Zoom calls are more down-to-business, and less camaraderie & connection than in-person meetings or hallway runins
Spencer Tucci
34:14
For me, its self inflicted - workaholic. Orgs need to be more intentional about forcing breaks and time spend working
Alicia Adams
34:33
So true. We just hired for 3 new positions and every interview included questions from the applicants about work-life balance and the staff culture. Not the type of questions we received just a few years ago.
Katie Hayes
34:57
YES! alignment, putting things into perspective, what really matters to people.
Vanessa I Kahn
34:57
Vanessa from Bonusly here! 👋 If turnover is top of mind for your organization, this blog post might be a good place to start: https://blog.bonus.ly/cost-of-employee-turnover
Laura Saracho, Bonusly (she/her)
34:59
Setting personal boundaries is hard - something I’m working on as a manager. I want my team to see me creating boundaries and empowering them to do the same.
Laura Saracho, Bonusly (she/her)
35:24
I love that addition, Alicia!
Spencer Tucci
36:01
Yes- be intentional! 🙂
Spencer Tucci
36:59
Got to bring the fun back to work
Shellon Johnson
37:02
I love that!
Kaneez Jaffer
37:23
that's so important. "Small" talk has a big impact!
Alicia Adams
38:14
We have scheduled virtual water cooler time for staff - 20 minutes once a week, open to all staff. Not required, but a space to just connect informally without an agenda. It has helped my staff feel more connected (something they really loss when our in-person events were cancelled in 2020 and 2021).
Laura Saracho, Bonusly (she/her)
38:15
I love small talk, Kaneez! I could talk about the weather for hours :) no shame!
Julie Palmandez
38:44
We just created a new holiday in April--"Spring Fling." Looking forward to it!
Laura Saracho, Bonusly (she/her)
38:45
Alicia - such a great idea.
Kaneez Jaffer
38:51
Same! Stress relief in a small non-judgemental way :)
Laura Saracho, Bonusly (she/her)
39:04
Julie! Love that. What day is the holiday?
Alicia Adams
39:23
Thanks, Laura. =-)
Julie Palmandez
39:29
Last day of the schools' spring breaks. Keeping it flexible!
Alicia Adams
39:53
I like the made up holiday, Julie!
Laura Saracho, Bonusly (she/her)
39:54
Ah, smart! And great for parents!
Alex Schulte
40:09
Social standup is the BEST new ritual
Andrea Stutesman
41:54
Wow I love that!
Alicia Adams
41:57
Oh, I like that idea, Courtney!
Laura Saracho, Bonusly (she/her)
43:05
I love the addition of “Belonging” to DEI, Cornell.
Courtney Stratton
43:16
I love that, Cornell!
Mark Bailey, Jr.
43:35
So good, Cornell.
Andrea Stutesman
44:02
I love that Cornell. I think that will become the norm.
Laura Saracho, Bonusly (she/her)
44:07
Yes! We need to stop drawing lines in sand. Too flimsy.
Alicia Adams
45:39
We've been loving the integration of Headspace into Microsoft Teams/Viva Insights. We've been doing wellness challenges with staff for the past 2 years, including some that use Headspace resources; however, the integration of Headspace into Teams has been great - easy way for everyone to remember to take a few minutes to reflect each day - all in a space that they are logged into all day anyway. =-)
Cornell Verdeja-Woodson (He/Him/His)
46:11
I love that, Alicia!!!
Vanessa I Kahn
46:13
Agreed, education is so important around the holidays, Julie! As we approach the winter holidays, here are some tips on how to celebrate holidays inclusively: https://blog.bonus.ly/work-inclusive-holidays
Kaneez Jaffer
48:07
@Julie DeBuhr - Love the idea of brining education and awareness to 'non mainstream' audiences by highlighting important days - kudos to the leadership team at 1Password!
Kaneez Jaffer
48:28
DEI questions at interview should be mandatory!
Kaneez Jaffer
50:47
It's also important to create opportunities & space for Introverted personality types as well as Extroverted types
Laura Saracho, Bonusly (she/her)
51:19
Walking phone meetings are great! Need to do more of them.
Alex Schulte
52:27
💯
Karli Williamson
52:55
Don’t forget to drop your questions for the panel in the chat! We’ll get to as many as we can at the end.
Laura Saracho, Bonusly (she/her)
53:18
I’m curious who has lengthened their 1:1s since going remote to have more space to chat about life?
Sarah Wishnick
54:04
Yes! HR needs the support :)
Alicia Adams
55:47
I have, Laura. We've been remote for 7+ years, so it wasn't new when COVID hit. That said, we haven't been able to meet in person for retreats or events because of the pandemic. Extending the one-on-ones has provided a space for employees to share things that they would normally do over coffee or lunch at an in-person event.
Jennifer DiMarzio
56:07
I cannot get my dept to bit on those fun lead-in questions. Crickets! I keep trying, but anyone else experiencing that?
Laura Saracho, Bonusly (she/her)
56:21
Ah, so we can all learn something from you about remote work, Alicia! :)
Mike Quinn
56:26
Yes Jennifer. Maybe 5 or so out of 70 will reply
Andrea Stutesman
56:33
@Courtney, you mentioned going over DEI resources together. Where do you get your resources or how do you decide on what to review/discuss?
Alex Schulte
56:52
@Jennifer / @mike def - lots of thoughts on this. Feel free to reach out at support@donut.com and we can help you troubleshoot!
Andrea Stutesman
56:58
Lol tread lightly!
Laura Saracho, Bonusly (she/her)
56:59
Spill the beans!
Alicia Adams
57:13
We use Teams and in addition to the staff channel and one-on-one channels, we have a wellness channel that is reserved for just wellness challenges and engagement activities. Right now I am doing random winter/holiday trivia. Everyone participates and it has been a lot of fun.
Andrea Stutesman
58:23
I love that Alicia! My cousin just mentioned that her husband’s company was giving rewards for wellnesses challenges for spouses to encourage healthy couples/families.
Alicia Adams
58:57
I love that idea to expand wellness challenges to couples/families, Andrea!
Courtney Stratton
01:00:20
Yes yes yes, Julie!
Kaneez Jaffer
01:00:50
amazing insight @Julie!
Lindsey Keeler
01:02:54
we use Bonusly currently and love it!
Julie Palmandez
01:03:11
Yes, Bonusly has been great for our team!
Vanessa I Kahn
01:04:37
Great question, Jessica! Thanks for submitting 💚
Andrea Stutesman
01:04:49
I love the video q/a format!
Allison Choi
01:06:50
Totally agree, Cornell about People Leaders.
Laura Saracho, Bonusly (she/her)
01:07:47
Bring back office phones!
Kaneez Jaffer
01:09:45
I miss phone calls!!!
Vanessa I Kahn
01:12:25
Yes, Rebecca! Such a great question.
Karli Williamson
01:12:52
I LOVE that.
Laura Saracho, Bonusly (she/her)
01:13:21
Oh my gosh - YES
Andrea Stutesman
01:14:01
Yes! Normalize asking for feedback from employees more often.
Alicia Adams
01:14:13
Yes! We started doing that at the start of this year. It has been really valuable!
Andrea Stutesman
01:14:17
And then acting on it!
Andrea Stutesman
01:15:53
That’s great Alicia! What feedback that you’ve received has been most valuable?
Alicia Adams
01:17:08
We're a small nonprofit and have been expanding rapidly, including the addition of 5 new staffing positions just this year. Knowing what our current staff likes/is proud of and what additional support/benefits they want has been the most valuable. For example, we started the virtual water cooler time as a result of that first set of feedback.
Andrea Stutesman
01:18:13
That is wonderful. Thanks so much for sharing.
Alicia Adams
01:18:38
It has shown that there are a lot of intangible benefits that don't cost much (or anything) that really impact how happy staff is in their position - or how we can improve the culture/environment.
Alicia Adams
01:19:51
Even if you don't make any changes, staff feel heard and that is invaluable.
Kaneez Jaffer
01:20:19
Great insights. Thank you to all the panelists and hosts!
Andrea Stutesman
01:20:23
Wow that’s so true. It’s normally the simple/small things that matter most!
sandy sorzano
01:20:25
Thank you!
Alicia Adams
01:20:28
Thank you, all! =)
Vanessa I Kahn
01:20:29
Yay! Such a great discussion!
Alex Schulte
01:20:30
Thanks so much!
Andrea Stutesman
01:20:34
Thank you!!!